Returns & Exchanges

At Rustic Bakery, we take pride in our artisanal baked goods and want you to be completely satisfied with your order. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or do not meet our quality standards.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please carefully examine your package for any signs of transit damage or quality concerns.

• 2.
  Contact Support

  If there is an issue, email our team within 48 hours of delivery with your order number and clear photos of the product.

• 3.
  Review Process

  Our bakery team will review your request within 2 business days to determine if a replacement or credit is appropriate.

• 4.
  Resolution

  Once approved, we will ship a fresh replacement at no extra cost or issue a full refund to your original payment method.